Privacy Policy

1. Information We Collect

We collect personal and financial information that you provide while registering, using our services, or contacting us. This may include:

• Full name, mobile number, and email address
• Identity documents (Aadhaar, PAN, etc.)
• Bank account and payment details
• Recharge, bill payment, and transaction history
• Device, IP address, and usage information

2. How We Use Your Information

Your information is used strictly for providing and improving our services, including:

• Processing mobile recharge, bill payments, and money transfers
• Verifying your identity and preventing fraudulent activities
• Sending transaction alerts, confirmations, and service updates
• Providing customer support and resolving disputes
• Meeting compliance and legal requirements

3. Information Sharing

We do not sell or rent your personal data. However, we may share information with:

• Banks, payment gateways, and financial institutions for processing transactions
• Regulatory bodies and government authorities, as per legal obligations
• Trusted third-party service providers who assist in operating our platform
• Law enforcement agencies, if required by applicable law

4. Data Security

We use industry-standard encryption, firewalls, and secure servers to safeguard your data. Strict access controls are implemented to prevent unauthorized access.

5. Your Rights

As our valued customer, you have the right to:

• Access your personal information stored with us
• Request corrections or updates to your information
• Request deletion of your personal data (subject to regulatory requirements)
• Unsubscribe from promotional messages and communications

6. Data Retention

We retain your information only as long as necessary to provide our services and comply with applicable laws. As per RBI guidelines, transaction records are maintained for at least 10 years.

7. Cookies

Our website uses cookies to enhance user experience and track usage patterns. You can manage or disable cookies through your browser settings.

8. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our services or regulatory requirements. Updates will be communicated via our website or email.

9. Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, you can reach us at: